Zensar Technologies is hiring Fresher candidates for Trainee – Fresherg Role. The complete details about Drive are as follows.
Job Details :
Zensar Technologies Hiring For Trainee – Fresher
Company : Zensar Technologies
Job Role : Trainee – Fresher
Degree : Graduate/BE /BTech
Batch : 2024,2023,2022,2021
Experience : Fresher’s
Salary : 3 – 5 LPA* (Expected)
Location : Pune, Maharashtra, India
Zensar Technologies – Required Qualifications & Skills :
- Looking to hire fresh Engineering graduates (BE /BTech) with IT (Information Technology /Computer Science) background.
- Successful candidates have to work in one or more technology, which may include Windows and Virtualization, Network, Data base (SQL and MY SQL), Storage and Backup area.
- Successful candidates will go through basic training in all the technology areas and specific training in one of the technology areas to prepare them to handle various tasks related to respective technology.
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Roles and Responsibilities :
- Proactive monitoring and conducting health checks of the IT environment.
- Working on user tickets
- Conduct remote troubleshooting.
- Ask targeted questions to diagnose issues.
- Test alternative pathways until you resolve an issue.
- Follow ITIL processes.
- Understand and follow all customer specific process.
- Direct unresolved issues to the next level
- Follow up with end user.
- Be ready to relocate to other locations of Zensar.
- Ticket triage / categorisation / prioritisation / assignment.
- Escalation of Major IT Incidents,
- AD user record currency, network Share access, account provisioning / termination
- Provide high quality customer service on inbound and outbound calls.
- Provide efficient and effective query resolution by taking ownership for first call resolution.
- Identify opportunities to provide information regarding other value-added services.
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.