WNS is hiring Fresher and Experienced candidates for Associate/Sr. Associate Role. The complete details about Drive are as follows.
Job Details :
WNS Hiring For Associate/Sr. Associate
Company : WNS
Job Role : Associate/Sr. Associate
Degree : Any Graduate
Batch : 2024,2023,2022,2021,2020,2019,2018
Experience : Fresher’s & Experienced
Salary : 3 – 8 LPA* ( Expected )
Location : Bangalore, India
WNS – Required Qualifications & Skills :
- Any Bachelor’s Degree
- Upsell and cross-sell products or services basis process requirement
- Perform all duties within team and personal targets.
- Must be comfortable with 24*7 work environment especially night shifts.
- Fluency in Microsoft Office skills specifically MS Excel.
- Good analytical and quantitative skills; excellent organizational skills for tasks, work environment and documentation
- Excellent verbal and written communication skills; must have ability to work within a team environment
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Roles and Responsibilities :
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
- Assist customers with product or service-related questions, account inquiries.
- Utilize active listening skills to understand customer needs and ensure their satisfaction.
- Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
- Document customer interactions and update customer records with accurate information.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds