NatWest Group is hiring Fresher and Experienced candidates for Customer Service & Operations Analyst Role. The complete details about Drive are as follows.
Job Details :
NatWest Group Hiring | Customer Service & Operations Analyst
Company : NatWest Group
Job Role : Customer Service & Operations Analyst
Degree : Any Graduate
Batch : 2024 and Below
Experience : Fresher’s & Experienced
Salary : 3 – 7 LPA* ( Expected )
Location : Chennai, India
NatWest Group – Required Qualifications & Skills :
In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines.
You’ll also demonstrate:
- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers
- A thorough understanding of products, processes and banking systems
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Roles and Responsibilities :
- In this customer centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs
- You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
- This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank
- We’re offering this role at senior analyst level
- Authorising and investigating all transactions to defined KPIs
- Providing specialist support by monitoring and sharing MI
- Collecting and analysing the required information from the customers and businesses
- Reviewing processes which could be enhanced to improve the customer experience
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds