Infosys is hiring Fresher and Experienced candidates for Process Executive Role. The complete details about Drive are as follows.
Job Details :
Infosys Recruitment For Process Executive
Company : Infosys
Job Role : Process Executive
Degree : Graduate/B.Com/BA
Batch : 2024,2023,2022,2021,2020
Experience : 0 – 1 Year
Salary : 3 – 6 LPA* (Expected)
Location : Bangalore, India
Infosys – Required Qualifications & Skills :
- Graduation in Bachelor Of Commerce, Bachelor of Arts(BA)
- Graduate preferably not an engineering/BCA/MCA.
- Good communication skills (Written and Verbal).
- Good Aptitude (Problem Solving & Decision Making)
- Preferred Skills: Sourcing & Procurement
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Roles and Responsibilities :
- Provide first-level resolution to the customers
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
