IBM is hiring Fresher and experienced candidates for Technical Support Engineer -SD Role. The complete details about Drive are as follows.
Job Details :
IBM Recruitment For Technical Support Engineer
Company : IBM
Job Role : Technical Support Engineer
Degree : Any Graduate
Batch : 2024 – 2020
Experience : 0 – 2 Year’s
Salary : 3 – 7 LPA* (Expected)
Location : Bangalore, India
IBM – Required Qualifications & Skills :
- Any graduate
Required Technical and Professional Expertise
- Previous experience in technical support, software services, or system administration for a large end-user community.
- Experience with Troubleshooting Skills, Data Analysis Skills, Windows Servers.
- Experience with RESTful API is an added advantage.
- Fluent in English.
Preferred Technical and Professional Expertise
- Database skills, with the expertise to write and update SQL queries.
- Basic knowledge of JavaScript or similar language.
- Knowledge of Agile methodologies such as Scrum, Kanban, SAFe will be a plus.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment;
- Ability to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps;
- Ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency;
- Acting as a customer champion by being the voice of the customer, checking communication channels to stay on top of and communicate effectively and proactively with the company or team updates;
- Being an example that continues to drive until the root cause is established with clear plans to resolve the customer issue.
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Roles and Responsibilities :
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
