Genpact is hiring Fresher’s and experienced candidates for Process Associate – Customer Service Role. The complete details about Drive are as follows.
Job Details :
Genpact Hiring | Process Associate – Customer Service
Company : Genpact
Job Role : Process Associate – Customer Service
Degree : Any Graduate
Batch : 2024 – 2021
Experience : Fresher’s
Salary : 3 – 4 LPA* (Expected)
Location : Hyderabad, India
Genpact – Required Qualifications & Skills :
Minimum qualifications
- Graduate (Any Discipline)
- Freshers are eligible
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Join Telegram Channel: Join Now
Roles and Responsibilities :
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Join Whatsapp Channel:Â Join Now
To Apply Through Direct link:-
- Step 1:-Â Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:-Â Click on Submit Button.
- Step 5:-Â Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
