Cognizant is hiring Fresher’s and Experienced candidates for Process Executive – Voice Role. The complete details about Drive are as follows.
Job Details :
Cognizant Hiring For Process Executive – Voice
Company : Cognizant
Job Role : Process Executive – Voice
Degree : BE/BTech/MCA
Batch : 2024 – 2020
Experience : 0 – 1 Year’s
Salary : 2.5 – 5 LPA* (Expected)
Location : Hyderabad, India
Cognizant – Required Qualifications & Skills :
- BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo
- Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plan based on discussion with project stake holders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Must Have Skills
- Speaking English
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Roles and Responsibilities :
- Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TATDesign:
Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
- Customer Relationship Management.
- • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
- People/Team.
- • Contribute to and participate proactively in knowledge sharing sessions.
- • Participate and contribute to organizational activities.
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
