Bank of America is hiring Fresher and experienced candidates for Team Member Role. The complete details about Drive are as follows.
Job Details :
Bank of America Hiring | Team Member
Company : Bank of America
Job Role : Team Member
Degree : Any Graduate
Batch : 2024,2023,2022,2021,2020,2019
Experience : 0 – 2 Year
Salary : 3 – 7 LPA* (Expected)
Location : Across India
Bank of America – Required Qualifications & Skills :
- Graduation (Any Stream)
- Experience Range : 0-2 Years
- Ability to work well under pressure
- Ability to multitask and adapt to change
- Proficient with Microsoft Office Tools
- Fundamental understanding on Banking
- Good Communication Skills (both written and oral)
- Strong analytical skills
- Detail oriented
- Proven Problem-Solving Skills
- Self-motivated and results orientated
- Previous work experience on any card disputes or servicing process
- Experience in US Customer Service or Fraud claims preferred and Good Communication skill both Written and Verbal
- 24*7 (Rotational Shift) – depends to the process aligned
- Weekly off – depends to the process aligned
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Roles and Responsibilities :
- Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
- Investigate the claim for identifying suspicious activities on the claims and looks for the recovery opportunities as per the procedure
- Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
- Maintaining the KPI’s and KRA’s of the process
- The primary responsibility is to review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
- The fraud analyst would require documenting the research conducted to support the decision taken on alert
- The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy.
- This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements.
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.