Genpact is hiring Fresher and Experienced candidates for Technical Associate – Service Desk L1 Role. The complete details about Drive are as follows.
Job Details :
Genpact Hiring | Technical Associate – Service Desk L1
Company : Genpact
Job Role : Technical Associate – Service Desk L1
Degree : Any Graduate
Batch : 2024,2023,2022,2021,2020
Experience : Fresher’s & Experienced
Salary : 3 – 7 LPA* (Expected)
Location : Hyderabad, India
Genpact – Required Qualifications & Skills :
- Bachelor’s Degree required. Preferably in Computer Science, Information Systems, or related field.
- Strong domain knowledge and technical orientation.
- Knowledge of OS, MDM and Office Issues.
- Handle the issues/request reported through various ticketing tool within agreed SLA’s
- Should handle Voice and Non-Voice tickets simultaneously.
- Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams
- Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari)
- Install and configure computer hardware, operating systems, and applications.
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Roles and Responsibilities :
- Handle the issues/request reported through various ticketing tool within agreed SLA’s
- Should handle Voice and Non-Voice tickets simultaneously.
- Responsible for executive leadership and Board members IT support.
- Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.
- Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams
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To Apply Through Direct link:-
- Step 1:- Click below Apply Now link.
- Step 2:– You will be redirected to the career page of the company.
- Step 3:– Fill in all required details in the form for which job you are applying:
- Step 4:- Click on Submit Button.
- Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
